Shipping & Returns

📦 Shipping Policy

Processing Time

Orders are typically processed within 1-2 business days. Orders placed on weekends or holidays will be processed on the next business day.

Shipping Methods

Shipping Restrictions

We ship hemp-derived products to states where they are legal. Due to varying state laws, some products may not be available for shipping to certain states. You will be notified at checkout if restrictions apply to your location.

Discreet Packaging

All orders are shipped in plain, unmarked packaging with no indication of the contents. Your privacy is important to us.

Order Tracking

Once your order ships, you'll receive an email with tracking information. You can also track your order by contacting us at info@exoticsdispo.com.

↩️ Return Policy

Eligible Returns

We accept returns on unopened, unused products within 30 days of purchase. Items must be in their original packaging and in sellable condition.

Non-Returnable Items

• Opened or used products
• Products without original packaging
• Clearance or sale items
• Gift cards

How to Return

1. Contact us at info@exoticsdispo.com with your order number
2. We'll provide a return authorization and shipping instructions
3. Ship the item back in its original packaging
4. Refund will be processed within 5-7 business days after receiving the return

Defective Products

If you receive a defective product, please contact us immediately. We will replace defective items at no additional cost.

Refund Method

Refunds will be issued to the original payment method. Shipping costs are non-refundable unless the return is due to an error on our part.

❓ Questions?

If you have any questions about shipping or returns, please don't hesitate to contact us. Our team is available 7 days a week.